Terms and Conditions

§ 1 Scope

These general terms and conditions apply to all contracts between ILOSKY (“we”) and the customer regarding consulting, coaching and digital services as well as free initial calls. Deviating terms of the customer only apply if we expressly agree to them in text form.

§ 2 Services

We support the setup, structure and marketing of online business models, including strategy, digital products, AI tools and automation. The initial call is free and non-binding.

We owe the careful provision of the agreed services, not a specific economic result. Any results of third parties shown are examples and are not a promise of comparable results.

§ 3 Formation of contract

The presentation of services on this website does not constitute a legally binding offer. By submitting a booking request you make an enquiry; the contract is concluded once we confirm in text form.

§ 4 Prices and payment

Where paid services are agreed, the prices stated in the respective offer apply. All prices include statutory VAT unless stated otherwise. Payments are due without deduction within 14 days of invoicing.

§ 5 Customer obligations

The customer provides required information, access and documents completely and in good time. Delays caused by a lack of cooperation are not attributable to us.

§ 6 Right of withdrawal for consumers

Consumers have a right of withdrawal of fourteen days. The period begins upon conclusion of the contract. A clear statement in text form to founder@ilosky.com is sufficient to exercise it.

For services, the right of withdrawal expires once we have fully provided the service and the consumer expressly consented before the start and acknowledged the loss of the right (§ 356 (4) BGB). For digital content, § 356 (5) BGB applies accordingly.

§ 7 Rights of use

Materials, templates and content provided are protected by copyright and intended exclusively for the customer's own use. Passing them on or publishing them is not permitted without our written consent.

§ 8 Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. In cases of slight negligence we are liable only for breach of essential contractual obligations and limited to the foreseeable damage typical for the contract. Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.

§ 9 Data protection

Personal data is processed in accordance with the privacy policy of this website and the requirements of the GDPR.

§ 10 Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Towards consumers this choice of law applies only insofar as it does not restrict mandatory consumer protection provisions of their country of residence. If the customer is a merchant, the place of jurisdiction is Stuttgart. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.